How to measure the effectiveness of language courses – KPIs and tools
Investing in language training is one of the most common components of employee development strategies. For companies, it means not only boosting team competencies but also achieving measurable business results – improved communication, better customer service, and increased confidence in international operations.
But how can you assess whether your language training programs are truly effective?
The answer lies in measuring performance using KPIs and targeted tools. Only then can training decisions be data-driven and return on investment (ROI) clearly estimated.