Date of the last update: 04.07.2025
In the IELTS test process, accuracy, fairness, and integrity are top priorities. For this reason, comprehensive security and quality control procedures are in place before, during, and after the test.
Table of contents:
- Why might your IELTS results be delayed or withheld?
- What to do if your IELTS result has been withheld
- IDP IELTS commitment to Test Takers
- Still have questions?
You can read this article in 3 minutes.
Why might your IELTS results be delayed or withheld?
In certain situations, the release of results may be delayed or temporarily withheld to allow for additional verification. These procedures help protect the reliability of IELTS results, which are trusted by over 12,500 institutions worldwide.
Common reasons for delayed or withheld results include:
- Additional verification of the test,
- Random quality assurance checks,
- Suspected malpractice or irregularities during the test,
- Technical issues requiring investigation.
What to do if your IELTS result has been withheld
1. Contact your test centre
Reach out to the centre where you took your IELTS test — they may be able to provide further information.
If you took your IELTS at Lang LTC, please email ielts@lang.com.pl or call (+48) 22 825 22 73.
2. Review the IELTS Terms and Conditions
The reasons for delayed or withheld results are outlined in the IELTS Terms and Conditions — in particular, sections 5.10 and 5.11, which state that IELTS partners reserve the right to withhold or cancel results if there are concerns about the result’s validity or suspected violations of test procedures.
3. Track your result status
Regularly check your email inbox and candidate portal for updates on the status of your test. Although delays are resolved as quickly as possible, the time frame may vary depending on the type of review being conducted.
4. Request a review
If your result was withheld due to an investigation, you may submit a request for a review of the decision.
If you wish to appeal a decision made on your results, the IELTS Appeals Procedure is available at: http://www.cambridgeenglish.org/help/enquiries-and-appeals/
5. Retaking the IELTS test
If you cannot wait for your result or prefer not to risk further delays, you may choose to take the IELTS test again.
If you have taken the test more than once, you can select which result to use — the choice is yours.
Tip: Schedule your test in advance
We recommend booking your test several months ahead of any application deadlines to avoid unexpected delays and reduce stress.
IDP IELTS commitment to Test Takers
At IDP IELTS, we understand how important your IELTS result is for your future — whether for education, work, or migration. That’s why we take every possible step to ensure your result is accurate, secure, and globally recognized.
Still have questions?
If you need support regarding a delayed or withheld result, you may contact your test centre directly.
Please note:
All IELTS results conducted by IDP are managed by IELTS Australia. The test centre is not responsible for processing results or conducting investigations.
For queries regarding withheld results or ongoing investigations, please contact the Results Investigations Team at resultsinvestigation@idp.com
